Contact the Fusnbrokerae Editorial Desk
How to reach the editorial team behind this independent review resource for readers in the United Arab Emirates.
Compare with the partnerLanguages and Response Times
A reader writes in asking whether a particular fee applies to a funding method used from the UAE, and the message arrives in Arabic while the review page is written in English. That is a normal day at this desk, and it shapes how we answer.
The editorial team reads and replies in English and Arabic. Correspondence in either language is handled directly, without an intermediate step, and we do not ask readers to resubmit in a second language. Messages in other languages are read where possible, though a reply may take longer.
We aim to acknowledge substantive messages within three working days. A full answer may take longer where the question requires checking a source or comparing a published schedule against a review page. Our working week follows UAE business hours, so messages sent on a Friday or during a public holiday are picked up afterwards. Response times are targets, not guarantees, and we would rather reply late with an accurate answer than quickly with a loose one.
What This Desk Cannot Do
A message asking us to confirm the status of a pending withdrawal, or to correct the name on a trading account, cannot be resolved here. This site is an independent editorial resource. It is not the broker, it is not affiliated with the broker, and it does not provide financial services, accounts, deposits or advice.
We have no access to client records, no ability to look up an account, and no authority to act on any instruction relating to funds, verification, orders or platform access. Anything of that nature must go to the broker through its own official channels.
We also cannot give personal recommendations, assess whether a product suits a particular reader, or comment on an individual's positions or losses. Questions of that kind fall outside what an editorial desk can properly answer, and we will say so plainly rather than attempt a reply we are not placed to give.
Press and Partnerships
Journalists, researchers and editors who wish to quote or reference our reviews are welcome to get in touch through the contact form on this site. Please state the outlet, the deadline and the specific page or figure you are working from, so the request can be routed to the person who wrote it.
On partnerships, our position is narrow. We do not accept payment for coverage, we do not sell placement in reviews, and we do not allow commercial arrangements to shape a verdict. Enquiries about advertising or sponsorship are read, but they do not purchase influence over editorial content, and any arrangement we might consider would be kept clearly separate from what we publish.
Requests to remove a review, soften a finding or delay publication are treated as editorial correspondence, not as commercial ones. They are considered on their merits and answered on the record.
Factual Corrections
If a page states a fee, a minimum deposit, a leverage cap or a funding method incorrectly, we want to know. A useful correction request identifies the exact page, quotes the passage as published, states what the correct position is, and points to a verifiable source such as the broker's own published schedule or terms. Screenshots are helpful where a page changes often.
Submissions go through the contact form on this site, marked clearly as a correction. We check each one against the primary source before changing anything. Where the point is confirmed, we amend the page and note the change. Where the source does not support the request, we explain why the text stands.
We do not remove accurate content because a party would prefer it unpublished. Corrections are about accuracy, not preference.
Complaints About This Site
A complaint about our own conduct is handled separately from a correction. That includes concerns about tone, fairness, a perceived conflict, or the way a review was researched and presented. Please describe the page, the specific passage and the outcome you think was wrong.
Complaints are reviewed by an editor who was not responsible for the original piece. We acknowledge receipt, set out what we intend to examine, and reply with a decision and the reasoning behind it. If we got something wrong, we say so on the page rather than quietly editing it.
We record complaints and outcomes so that patterns can be reviewed over time. This site is not regulated, licensed or endorsed by any authority, and we make no claim otherwise; our accountability rests on this process and on publishing our reasoning where a reader disputes it.
